Email Setup on Outlook


If you’re having trouble with email setup on Outlook, it may be an SMTP server issue.

When you’re in the office, or working from home, your SMTP server works just fine because it’s set to a local ISP (internet service provider).  Once you leave your local area, your SMTP settings may no longer work. One clear indication this is happening: when checking mail, you get a server error code (like a 550 relaying error code and others). That means your email in unable to connect with its usual SMTP server and can’t send or receive mail.

If this is the case, you’ll need to change your SMTP settings to a national or global SMTP provider (we recommend SMTP2Go).

It’s a straightforward process, and I’ve included the instructions here for changing the email setup for Outlook 2010 and Outlook 2007.  There’s a link to additional mail client settings on that page, too.  Good luck I hope this helps you!

Outlook 2010 and Outlook 2007 setup instructions

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